Legal
Privacy Policy
Last updated: 1 November 2026
NexaPulse ("we", "us", "our") respects your privacy and protects your personal data in line with the UK GDPR and Data Protection Act 2018. This policy explains what we collect and why.
Data we collect
- Contact & order details: name, email, phone and shipping address when you place an order.
- Payment data: handled by our payment processor (Wix Payments / Stripe). We never see or store your full card number.
- Account data: email and password (encrypted) if you create an account.
- Usage data: pages viewed, device and browser information via cookies — see our Cookie Policy.
How we use it
- To process and deliver your orders and provide order updates.
- To respond to customer service enquiries.
- To prevent fraud and keep the store secure.
- With your consent, to send marketing emails — you can unsubscribe at any time.
Legal basis
We process your data under: performance of a contract (fulfilling your order), legal obligation (keeping records), and consent (marketing). You can withdraw consent at any time.
Who we share with
We only share data with the parties needed to run the store: Wix (our platform), payment and shipping providers, and analytics tools. We never sell your data.
Your rights
- Access, correct or delete your data.
- Restrict or object to processing.
- Data portability and the right to withdraw consent.
- Complain to the ICO at ico.org.uk.
To exercise any right, email support@nexapulse.com.
Retention
We keep order data for as long as needed to fulfil the order and meet legal/tax requirements, then delete or anonymise it.
Contact
Questions? Email support@nexapulse.com or write to NexaPulse, [Your Business Address], United Kingdom.